Secteur
Inter-IKEA EuropeAdeo InternationalC&A EuropeGeorgia Pacific Europe Les Aéroports de Paris (Paris airports)Brussels International AiportSchipol Amsterdam Airport (pre-analysis)InterparkingSNCF (French railways company)SNCB (Belgian railways company)Flanders Expo (exhibitions)Comexposium (exhibitions) Lafayette Shopping Mall (Paris Haussmann, Toulouse)Ségécé Shopping MallBeaulieu Shopping Mall (Nantes)Lagardère ServicePress Shop (Lagardère group) Adidas Europe & FranceDecathlonIntersport DartyBoulangerFrance Telecom
Leroy Merlin France / Italy / Spain / Portugal / Russia / Ukraine / Poland / GreeceAki PortugalBricomanZodio France & ItalyConforama France / Spain / SwitzerlandHome MarketGauthier Meubles (Housing furnitures)La Grande RécréMa Maison à MoiIKEA Spain / France / Italy / Holland / Sweden CarrefourMonoprixGéant CasinoSystème ULeclercIntermarchéChez Jean (Lagardère/Casino) KiabiEtam International (France/Spain)BourjoisAlfa Romeo BelgiumDelvaux (luxurious leather goods)Lotus (disposable towels)Dézineo (communication retail agency)Hello Agency (communication retail agency)Brain Juice Studio (communication retail agency)Datakalab
ALPHABETICALORDER
Adeo InternationalAdidas Europe & FranceAéroports de Paris (Paris airports)Aki PortugalAlfa Romeo BelgiumBoulangerBourjoisBrain Juice Studio (communication retail agency)BricomanBrussels International AiportC&A EuropeCarrefourBeaulieu Shopping Mall (Nantes)Chez Jean (Lagardère/Casino)Comexposium (exhibitions)Conforama France / Spain / SwitzerlandDatakalabDartyDecathlonDelvaux (luxurious leather goods)Dézineo (agence communication retail)Etam International (France/Spain)Flanders Expo (exhibitions)France TelecomGaleries Lafayette (Paris Haussmann, Toulouse)
Gauthier Meubles (housing furnitures)Géant CasinoGeorgia Pacific EuropeHello Agency (communication retail agency)Home MarketInter-IKEA EuropeIntermarchéInterparkingIntersportKiabiLagardère Service La Grande RécréLeclercLeroy Merlin France / Italy / Spain / Portugal / Russia / Ukraine / Poland / GreeceLotus (disposable towels)Ma Maison à MoiMonoprixPress Shop (Lagardère group)Ségécé (shopping mall)Schipol Amsterdam Airport (pre-analysis)SNCF (French railways company)SNCB (Belgian railways company)Système UZodio France & Italy
« We thought we knew how customers were behaving in our stores but behavioral research taught us a lot of new things - and confirmed others… »
“Gaining an understanding of customers is complicated, but can bring enormous benefits, even if the fascinating process of analysing their behaviour can at times seem long and risky. Behavioural studies are absolutely essential and offer far more than other methods. LABretail is the benchmark in the industry. Highly recommended!”
“Given the far-reaching consequences of decisions based on them, you need total confidence in the results of a behavioural study. LABretail’s method and analysis are entirely worth of it.”
“LABretail turns the art of commerce into a science. Their approach turns close observation into understanding, followed by analysis and recommendations for concrete propositions that offer solid value added. LABretail is much more than a market research firm, they contribute directly to improving relations with customers and boosting retail performance.”
“Adding the behavioural study into a ‘traditional’ exploratory phase let us prioritise customer expectations much more effectively. The observations made it possible to clearly identify the benefits of improvements, from addressing real barriers to purchase to improving customer comfort.”
